Prediction: within 5 years, most people will prefer interacting with AI for customer service over humans. Think about it – no more hold music, no more repeating your issue five times. Just instant, accurate answers. We're already halfway there with chatbots, but it's going to get much, much better. Call me crazy.
Prediction: within 5 years, most people will prefer interacting with AI for customer service over humans. Think about it – no more hold music, no more repeating your issue five times. Just instant, accurate answers. We're already halfway there with chatbots, but it's going to get much, much better. Call me crazy.
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